Hotel Receptionist

Recruiter
Anonymous
Location
Evesham
Salary
18000.00 - 18000.00 GBP Annual + GBP18000/annum
Posted
07 Jun 2019
Closes
05 Jul 2019
Contract Type
Permanent
Job Description

My client is a 4* hotel based in a stunning location in Evesham. They are looking for a highly motivated, customer focused Receptionist to join their front of house team. You will provide first class service to all hotel guests and ensure that company standards are adhered to.

You will also be required;

- To ensure smooth check-in and check-out of guests, following company guidelines at all times

- When manning switchboard ensure, where possible, that all calls are answered within two rings and all queries are handled effectively

- To recognize and act upon sales opportunities

- To handle floats and takings accurately and correctly

- To anticipate customer needs wherever possible, and to react to these to enhance customer satisfaction

- To be fully knowledgeable with facilities, services and promotions offered by the hotel, and where possible to pass this information on to the guest whenever the opportunity arises

- To be aware of the security of the hotel and guests property

- To be punctual, smart, correctly uniformed, and polite, courteous and helpful to guests at all times

If you are looking for a fantastic opportunity to work at a prestigious forward thinking hotel apply today!

Job Types: Full-time, Permanent

Salary: GBP18,000.00 /year