Dutch Speaking Customer Service

Recruiter
Oak Tree Recruitment
Location
Leominster, Herefordshire
Salary
£10.4 per hour
Posted
06 Jun 2019
Closes
21 Jun 2019
Ref
1159603865
Contract Type
Full Time
Dutch Speaking Customer Service - Mon-Fri! - Herefordshire (10.48 p/h - £22,500per annum)

A popular online clothing store are recruiting for Dutch Speakers to join their International Customer Service team in their contact centre near Leominster. The successful candidate will be responsible for handling calls and emails from customers and providing an excellent standard of service. There will be no selling involved and no weekend work!

Key responsibilities:

  • Respond to customer service calls in Dutch
  • Track delivery information from Couriers
  • Respond to emails
  • Escalate any complaints to the Management team
  • Provide translations


Key requirements:

  • Fluent in Dutch to Native level (written and spoken)
  • A good standard of written and spoken English
  • Excellent communication skills
  • Experience in a Customer Service role


Benefits:

  • Close to train station
  • No weekend work
  • Free parking
  • Staff discounts
  • 25 days holiday plus bank holidays


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