Cisco and Microsoft Server Infrastructure specialist support engineer

Stanmore, Bridgnorth
From £30,000 to £35,000 per annum Gym Membership,Reward Vouchers,Pensi
06 Jun 2019
27 Jun 2019
Contract Type
Full Time
Cisco & Microsoft Server Infrastructure Engineer - Cisco & Microsoft Server Technical Support Specialist - Cisco & Microsoft Server Support Engineer for IT Managed Service Provider based close to London (Cannons Park) with option to work from home 1 day a week - Salary up to £35,000 per annum + Bens + Bonus + Pension + Healthcare + training and qualifications etc.

We are seeking for who is Cisco CCNA qualified and holds a valid Microsoft Qualification ie MSCE, MCSA. As we are an established and growing IT Managed Service Provider with demanding clients. We are looking for candidates who have a previous IT Supplier or MSP background and experience. You will also need to have Virtualisation configuration and troubleshooting (ie VMWare/Hyper-V), Enterprise grade Firewall configuration and troubleshooting experience as you will be working with a multitude of client and internal IT systems and applications, on-premise and within private and public cloud services environment.

The key responsibilities:
  • Scope, design and deliver technical projects following best practice methods and within defined timeframes.
  • Design, implement and support key internal projects relating to strategic automation of critical IT services and functions.
  • Identify and recommend infrastructure improvements within client environments to Account Managers for consideration.
  • Communicate with clients, end users and 3rd parties via telephone, e-mail and remote support tools to resolve Incidents, service requests and provide regular updates.
  • Partake in out of hours emergency support/be available out of hours when required.
  • Follow policies and procedures to comply with ISO20000 and ISO27001 accreditation and Complete full documentation of client and internal systems to the required standard.
  • Strong technical background gained from an IT Supplier or MSP environment
  • Configuration and Support of Microsoft Window Server operating systems backed by a MCSE - Microsoft Server qualification
  • Virtualisation configuration and troubleshooting (VMware/Hyper- V)

Key Requirements:
  • Experience with Email migrations (required)
  • Experience with Virtualisation technologies (required)
  • Experience with Server Installations (required)
  • Good Networking configuration - WAN, LAN, WLAN, WIFI and Firewall Configuration backed by a Cisco CCNA qualification.
  • Experience with Network installations and configuration, preferably:
  • Cisco/Meraki switches (required)
  • Juniper switches (required)
  • Draytek Router (required)
  • Sophos Firewalls (required)
  • SonicWall Firewalls (desirable)
Cloud Configurations (Azure).Backup Solutions (Veeam, Acronis) - Cloud and on-premise.

·Gym Membership

·Reward Vouchers

·Pension Contribution

·Cycle to Work Scheme

·Childcare Vouchers

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