Field Service Engineer - Coffee

Recruiter
FMCV
Location
Hereford
Salary
30000.00 - 34000.00 GBP Annual + GBP30000 - GBP34000/annum Overtime, Bonus & more
Posted
29 May 2019
Closes
26 Jun 2019
Sector
Engineering
Contract Type
Permanent
Our client is a leading supplier of coffee machines, and they are seeking an electrical Field Service Engineer to join their expanding service operations in Hereford area.

Reporting into the Service Manager, the Field Service Engineer will be providing a high-quality experience to customers as they carry out planned preventative maintenance and reactive breakdown repairs on a range of coffee machines. This will include diagnosing faults, repairs, replacing parts, performing preventative maintenance, changing filters and optimising the machines for quality control of hot drinks.

Full training can be provided on their range of equipment, so the successful candidate just needs to have solid electrical engineering experience, and preferably a relevant electrical or engineering qualification. Experience of working in a field service environment would also be beneficial for the successful candidate.

Key Responsibilities:

Carrying out a broad range of repair and preventative maintenance work on bean-to-cup coffee machine equipment

Follow all documented processes to optimise machine reliability

Diagnose faults, repair or replace equipment to brand guidelines

Attend sites within business agreed SLA's & complete Brand Standards checks on every site visit

Effective communication of issues, problems or solutions through escalation points

Adherence to Warranty and Returns procedures

You will be self-motivated, creative problem solver with a determination to keep the coffee machines trading to the highest standards ensuring customer satisfaction every time. You will be excited by getting the job done and making a difference;

Personal Profile:

Ability to prioritise your workload and work well under pressure

Flexible "can do" attitude

Problem solver with excellent planning and organisation skills

Experienced in working in a field-based engineering role

Be to work 1 in every 4 weekends

Live in the Hereford or surrounding area

In return the business will offer a generous basic salary of GBP27-GBP34K, plus bonus, overtime, company, van, and a host of other company benefits.

If you are a Field Service Engineer in the Hereford area , please submit your CV now for consideration for this role