Team Leader

20000.00 - 22000.00 GBP Annual + GBP20000 - GBP22000/annum
21 May 2019
14 Jun 2019
Job Type
Contract Type
Opportunity for a Team Leader to join a fantastic company based in Warwick. As the Team Leader you will be working with a small team of Contact Centre Executives. You will work closely with the field team and share the joint objective of delivering successful prospect meetings which ultimately result in the growth of sales.

The primary task of the Team Leader is to generate new customer leads by extensive outbound telephone prospecting. Supervising the daily activities of the Contact Centre team in the absence of line management.

Team Leader Main Responsibilities:
??Acting as information source and answering Contact Centre Executive questions when assigning tasks, creating campaigns and work stacks.
??Working alongside the Team Manager, preparing and directing call schedules and monitoring attendance of Contact Centre Executives. Ensuring all holidays are noted and that all Contact Centre Executives are aware.
??Leading the generation of the reporting suite with the Team Manager.
??Responsible for own and others quality record management within bespoke CRM system.
??Maintaining own call activity and generating leads in line with targets
??Assisting the Team Manager with recruitment of new Contact Centre Executives and facilitate in the Induction process.
??Excellent customer relationship management
??Successful lead generation
??Accurate data capture and recording
??Coaching, mentoring and training hub team members as a when required.

Our client is looking for:
??Experienced and confident using Microsoft office applications.
??A professional and engaging telephone manner
??A positive and motivated outlook
??Experience of business to business prospecting and business development will be essential for this senior role.
??The willingness to develop excellent product knowledge and enthuse about the strong attributes of this manufacturers brand will be critical to securing introductions.

If you are interested in this position please email your CV along with a short covering letter to explain why you think you would be ideal for the role.

Ref No: 3197
Job Title: Team Leader
Location: Warwick
Job Type: Permanent
Full or Part Time: Full Time - Monday to Friday
Salary: GBP20-22,000 PA

If you are already registered with Tri please contact your consultant to discuss your suitability for this position. Tri can only consider applications from candidates who are currently eligible to live and work in the UK in line with Home Office Guidance on the prevention of illegal working. We operate a strict equal opportunities policy