Reception and Administration Assistant

Proactive Personnel
£8.00 per hour
17 Apr 2019
13 May 2019
Contract Type
Full Time

Proactive Personnel Ltd are pleased to be recruiting on behalf of their client based in Cannock. We are currently recruiting a Reception and Admin Assistant. Our client is a well established company offering exciting opportunities for Candidates who are looking for development and progression.

The Job Role:
• To accurately input data including clients personal details on to a in house database
• To accurately retrieve information from the database
• To provide an effective reception service, greeting clients.
• To deal with all enquiries in a professional manner
• To deal with high call volumes, taking accurate messages and transferring calls as appropriate.
• To process appointment requests by telephone, emails, letters and in person
• Diary management and booking appointments
• Type correspondence and reports and ensure that they are dealt with promptly and efficiently to agreed timescales.
• Word processing tasks, letters, reports, posters, spreadsheets, protocols, audits etc.
• Sort and distribute outgoing and incoming correspondence accordingly
• Provide administrative support at meetings (eg. minute taking)
• Monitor stationary levels and ensure adequate supplies are maintained at all times in line with the budget
• Filing and Archiving
• Provide basic IT support to team
• Management of email and scanning documents
• Monitor accuracy of database, completing any necessary reports as requested
• Carry out quality audits in accordance with Organisational requirements
• Maintain computerised databases and registers
• To be responsible for conducting health and safety inductions with new staff and to carry out monthly health checks in line with organisation procedures
• To be willing to undertake training as required.
• To participate fully in monthly supervision.

Experience and Requirements:
• Previous Admin experience
• Experience using MS Packages
• Excellent customer Service skills

• To have worked in a busy reception
• Deal with high volume inbound calls
• Excellent typing skills

• Opportunity for a perm contract
• Excellent training
• Working in a clean environment

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