Pathway First Ltd
18000.00 - 22000.00 GBP Annual + GBP18000 - GBP22000/annum
19 Apr 2019
14 May 2019
Job Type
Contract Type
The Company

Pathway Group is a leading provider of apprenticeships, traineeships, commercial training and work based learning. We have over 15 years' experience of delivering high quality programmes through our own internal delivery, and via our extensive network of experienced and dedicated partners.

As an ESFA prime provider, we are proud of having been rated as 'Good' by Ofsted, in 2016. We also hold quality standards, such as ISO9001, and Matrix; and have a track-record of investing in our workforce- as accredited by the Investors in People Silver Standard.

Job Purpose

You will be responsible for providing full administrative support to our Advanced Learner Loans Department. The job requires an understanding of priorities and the need to meet deadlines. Liaising with partners, colleagues, and learners in a courteous and timely fashion in order to provide a high level of customer service and maintain our reputation as a leading training provider.

The post holder's duties will also include, regularly maintaining administrative systems, including the organisation of meetings, courses and events. This is a key support function for the management of the programme. The ability to respond efficiently to time sensitive administrative tasks directly impacts on the ability of Pathways to deliver their commercial and provider contracts


Key responsibilities include:

* Completion and maintenance of all registration, review, completion and certification paperwork and auditing systems

* Preparation, and timely submission, of relevant claim paperwork

* Data entry and management of central databases, spreadsheet and client management systems and records.

* Preparation of necessary paperwork for external and internal audits, inspections, statistical returns and quality reviews

* Maintain all learner, employer and contractual files and databases

* Assisting with candidate enrolment, registration, certification and production of certificates.

* Assisting in the production of regular reports and evaluation activities.

* To receive and process the necessary documentation in line with contractual requirements.

* Attend regular meetings and possibly the need to take minutes.

* Conducting filing duties and keeping accurate records.

* Dealing with postal duties and overseeing delivery orders.

Education / Qualifications

* GCSE Maths & English A-C grade or equivalent

* Level 3 in Business Administration (desirable)


* Previous experience working within the Skills Sector

* Previous experience of working within an administration role

* Experience of collating information for audits & inspections


* Excellent written and verbal communication (including presentation) skills, is able to communicate highly complex information that may be difficult to understand to internal and external stakeholders and make presentations to internal and external groups on a regular basis

* Excellent interpersonal skills and have the ability to communicate concerns, complex / contentious issues in a diplomatic manner that does not offend or escalate

* Proven ability to analyse complex problems and to develop and successfully implement practical and workable solutions to address them

* Ability to deal with changing priorities, work under pressure, work to tight deadlines and be flexible

* Ability to work collaboratively with staff at all levels across the Company and with external stakeholders and committed to teamwork

* Good standard of numeracy

* Experience of working with Microsoft Word, PowerPoint, Excel and Outlook

What's in it for you?

* You will have the opportunity to work for a leading independent training provider within the skills sector who have a strong brand and reputation.

* Flexibility and autonomy to do your job

* Offers work-life balance

* 23 days annual leave plus Statutory Bank Holidays

* Staff Appreciation Day (monthly)

* Work for an organisation with a genuine commitment to Employee Wellbeing

Interested? If you have a passion for changing lives through skills and work we want you on our team. Apply now or if you would like further information on the role please contact me for an informal discussion on (phone number removed).

You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.

Pathway Group is committed to safeguarding and promoting the welfare of children and young people and requires all staff and volunteers to share and demonstrate this commitment

The successful candidate will have to meet the requirements of the person specification and will be subject to pre-employment checks including an enhanced DBS check and satisfactory references

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