Provisioning Manager - Telecoms

Recruiter
Anonymous
Location
Birmingham
Salary
Competitive
Posted
18 Apr 2019
Closes
16 May 2019
Job Type
Manager
Contract Type
Permanent
Role Profile:

Provide day to day support and supervision to the Provisioning TeamConverts the Forward Schedule into detailed tasks for the Provisioning Team.

Monitor and manage the distribution of work, and report on team performance, progress of services and issues/risks.

Provide support and resolution to escalated issues.

Conduct monthly one to one's with individual team members as well as formal reviews.

Converts the Forward Schedule into detailed tasks for the Data management Team

Co-ordinates activities with the Planner, with upcoming works and confirmation of completion of activities.

Conduct Impact assessments for planned works (changes) to the network

Record planned changes within the SMS, identifying CI's, duration of works and NRTS IDs, TAFs

Submittal of PEWs to the NOC for approval

Co-ordination with Senior Asset Data Analyst

Liaison with Design Team to understand scope of works and assist with design changes

Follow and acknowledgement of tasks from the Forward Schedule of Change

To recognise opportunities for improvement to procedures and practices and proactively offering ideas and solutions to problems which impact or influence team performance

Typical Deliverables:

Manage Provisioning team.

Ensure all required schemes are delivered to Regional Project Managers on time.

Ensure all provisioning activities are RIGHT FIRST TIME.

Business Operations Skills - Experience:

Team working skills, including the ability to manage and lead a team.

Tasking based on available skillset

Interpersonal and communication skills.

Strong customer service skills.

Capable of managing own team and workload with minimal supervision

Able to demonstrate a natural aptitude for coaching and people management

Able to converse clearly and concisely over the phone, by e-mail and in person internally and externally at a variety of levels

Business Operations Skills - Qualifications:

BSc Degree/HND/HNC or equivalent.

Behavioural Requirements:

The ideal candidate will be able to demonstrate a proactive commitment to the team.

Understands and contributes to Provisioning delivery commitments and strategy.

Build trusting and collaborative relationships with colleagues and the team.

Demonstrate drive and enthusiasm to succeed, which motivates others.

Tenacious, finds ways around difficult problems by not giving up.

Leads with conviction and commitment, bestowing telent values into all aspects of delivery.

To Apply:

Please send your CV to: quoting ref V7663 in the subject line

telent is an equal opportunities employer and is committed to diversity and inclusion