Maintenance Co-ordinatior

Recruiter
Pertemps Recruitment Partnership
Location
Lichfield
Salary
19000.00 GBP Annual
Posted
17 Apr 2019
Closes
15 May 2019
Job Type
Administrator
Contract Type
Permanent
Maintenance Co-ordinator.
Location - Lichfield, Staffordshire.

My client is a well-established organisation based in Lichfield and has an exciting opportunity for a Maintenance Co-ordinator. This role is brilliant for anyone who has related work experience, preferably within a service/sales or technical environment.

Main Duties;
• Ensure parts & material orders are placed in support of timely and cost-efficient execution.
• Deal with incoming customer calls and inquiries for their region.
• Completion of Quotes that are required for remedial works in the service area.
• Dispatch Board monitoring and engineer chase ups.
• Ensure communication with customers is maintained
• Under direct supervision, execute all administrative tasks related to set up, compliance with and renewal of contracts or variations to the contract in a timely and accurate manner.
• Follow up of administrative requirements related to subcontractors or hire equipment.
• Under direct supervision, works within the invoicing process.
• Ensure parts & material orders are placed in support of timely and cost-efficient execution.
• Deal with incoming customer calls and enquiries for their region.
• Coordinate with the Engineers and customers to ensure maximum efficiency in execution of works.
• Handle incoming customer calls and inquiries and adapts scheduling accordingly. Dispatch calls if needed. Escalates customer issues as appropriate. Communicates action plans to the customer.
• Ensures consistent and daily schedule communication with the front delivery teams and follows up on activities & tasks performed to ensure completion in line with standards.
• Place orders for materials and selects the most cost efficient logistic solution and supplier location in order to minimize cost on purchased parts to Ensure on time part delivery to job site.
• Prepare all relevant documentation for new contract set ups and initiate credit check if required.
• Escalation of any potential risk albeit finical to the business, concerns on standards or engineering to escalation points.
• Ensure quotations are issued in a timely and accurate manner,
• Ensure call outs are issued in a timely and accurate manner
• Ensure escalation on matters that cannot be addressed are in a timely and accurate manner
• Plan, co-ordinate and manage small projects as required.

Person Specification-
Essential Key Competencies
- High level administrator
- PC Literate
- Excellent Customer Service Skills

Candidate Profile-
Technical Experience and Knowledge of;
-Related work experience, preferably within a service/sales or technical environment
-PC Literate - specifically Microsoft Excel
-Experience of providing good level of customer service
-High level administrator

Personal Competencies-
-Excellent communication skills at all levels
-Good influencing skills
-High attention to detail
-Excellent customer service skills
-Ability to plan & organise own workload
-Ability to multi-task

What we offer:
• Basic GBP19k per annum

If you are interested, please apply online or call Jenny on

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