Sales Manager / Lottery Sales Manager
Sales Manager / Lottery Sales Manager requiredfor a registered Hospice charity offering high-quality specialist care free of charge for people living with diseases which may not be curable as well as providing support for their families and carers. Patients come from across the hospice's catchment area, which ranges from Ashby-de-la-Zouch and Atherstone in the east, to Cannock and Walsall in the west - and from Burton and Uttoxeter in the north, to Sutton Coldfield and Coleshill in the south.
Care is offered at the hospice's centres in Lichfield, Sutton Coldfield, Walsall and in patients' own homes across the region.
The role is both office based in Lichfield and Field Based throughout the above catchment area. Ideal location would be Lichfield, Sutton Coldfield, Cannock, Walsall Burton on surrounding areas.
Job Title;Lottery Sales Manager
Package:A competitive package inclusive of a basic salary of circa GBP30000, negotiable dependent on experience plus bonus structure and a range of other benefits.
Location: Lichfield, Sutton Coldfield, Cannock, Walsall Burton or surrounding areas.
Product: Charity Lottery
Lottery Sales manager requiredfor a registered charity / Hospice offering high-quality specialist care free of charge for people living with diseases which may not be curable as well as providing support for their families and carers.
Description of Role
Line manage and develop the lottery sales team to drive increased revenue and the sales of lottery products at various events and venues (including completing 121s, team meetings and annual appraisals in line with hospice policy), ensuring the team's work is delivered to a high standard.
Manage the relationship with any external sales agencies.
Recruit new sales representatives & agencies as required.
Line manage the Lottery Sales Administration Officer and ensure that all sales paperwork is completed accurately and submitted to agreed deadlines and any money collected is appropriately recorded and reconciled
Attend sales events as required to sell lottery and represent the hospice.
Promotion, events & venues:
Review and develop the events and venues strategy to ensure resources are being utilised effectively.
Identify promotional opportunities to maximise lottery exposure within the community.
Build relationships with local businesses to develop new sales venue opportunities.
Work with the sales team and the lottery sales administrator to ensure events, venues are planned in advance and the sales team calendar is kept up to date.
Monitor the door-to-door canvassing calendar, ensuring resources are being used in the most appropriate postcode areas at the right times.
Performance, finance & budgeting:
Monitor & evaluate team performance to ensure resources are utilised in the right places at the right times.
Contribute to the setting of sales targets and assist in the preparation of the annual sales budget with the Lottery Finance Manager & Lottery Manager.
Monitor performance against budget, analyse factors affecting sales performance and adjust the sales strategy accordingly
Oversee the preparation of information required for the processing of sales salaries.
Working with colleagues:
Work collaboratively with the wider Income Generation team to identify events and venues for the lottery team to attend and to identify areas of inter-departmental working.
Starting salary: Circa GBP30k, negotiable Dependant on experience
Contributory group pension scheme (with up to 8% matched contribution) or auto enrolment
Holiday Entitlement: FT 21 days (rising with service to 29 days) plus 8 bank holidays
Places of work: office based 2 to 3 days per week / field based 2 to 3 days per week
This role requires unrestricted use of a car, insured for business use. Reasonable business mileage is claimable (currently 40p per mile up to 10k miles pa and 25p over 10k miles pa)
Key Skills / Experience;
A minimum of 2 years' relevant experience in a sales management role
Previous experience in a front line sales role
Strong management and leadership skills with proven track record of achieving targets
Performance management experience
Excellent interpersonal and verbal communication skills
Empathetic, compassionate and caring
Ability to present clear & concise reports and analysis
Computer literate - including Excel, Word & Outlook
Strong ability to network, prospect and convert new business opportunities
Good standard of Numeracy with the ability to create reports
Good standard of English literacy with the ability to write basic letters & reports
A positive and committed attitude to work
A proactive and supportive approach to working as part of a team
Understanding of the responsibilities of dealing with confidential information
Experience of setting and working to budget
Excellent time management & planning, working to deadlines
Confident, friendly and articulate manner
Experience of liaising, working collaboratively, relationship building with external agencies & other organisations
Able to communicate effectively with range of audiences, able to adapt style and communication method appropriately
Ability to drive and have use of a car with a full UK driving licence
These are not essential requirements for the role but it may assist your application if you are able to demonstrate any of the following skills and experience.
Experience of working in fundraising, gambling or direct marketing
Understanding of gambling, lottery & fundraising legislation
Understanding of Data Protection Legislation
Local knowledge of all or part of the Hospice catchment area
Job Title;Lottery Sales Manager
If you are interested then forward your CV as a word attachment to Frazer