Trainee Pensions Administrator (Fixed term contract)

12 Apr 2019
10 May 2019
Job Type
Contract Type
Becoming a Pensions Administrator with Employee Benefits:

We are currently seeking Pensions Administrators to join our office in Stoke on Trent on A 4-12-month fixed term contract basis.

What you will do:

The role will primarily focus on day to day pension's administration tasks, which includes the calculation and award of member benefits. As you progress you will work across a wide range of DB and DC schemes, with involvement in monthly tasks and projects.

* Process customer requests such as Quotes, changes to personal details and nominations.
* Ensure accuracy and quality of data input.
* Understand, build, maintain and enhance customer relationships to improve delivery of the customer experience and to ensure we treat customers fairly. (TCF)
* Manual Calculations of benefits the customer will receive such as annual pension etc.
* Working towards KPI's and performance metrics

Your experience will include:

* Pensions experience (Defined Benefits and Defined Contribution)
* Ability to work towards performance metrics and KPI's
* A proven record of accuracy, attention to detail along with a high level of initiative and self-motivation
* Ability to work as part of a team
* Excellent organisational skills
* Good level of experience using MS office, word and Excel.

About Employee Benefits

Capita Employee Benefits (CEB) is one of the largest employee benefits consultancies in the UK; a multi award-winning organisation servicing over 1,600 clients and more than 4 million company employees and pension scheme members. Our vision is to be the leading integrated, technology-enabled administration and consultancy business in the employee benefits market. Joining our team here, you'll deliver transformational consultancy and administration services, underpinned by market-leading technology.

Employee Benefits are part of Capita Plc, the UK's leading provider of business process management and integrated professional support service solutions. Through quality solutions, tailored to our customers' needs, we've helped countless organisations unlock value and maximise their potential. With access to our range of unique and diverse opportunities, offering real career advancement and progression, we can unlock your potential too.

What's in it for you?

At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration - with colleagues, customers and clients - is what makes us so effective at what we do.

As well as a generous basic salary, we also give you 23 day's holiday (rising with length of service), company matched pension scheme and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts. At our Sheffield office, you will also benefit from a subsidised canteen, shower facilities and a free shuttle bus service to take you to and from work!

You'll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless. Our mission is to help you realise your potential - whatever that means to you.

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now. We understand you might have some questions before taking the step to apply - you can contact for guidance.

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

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Capita Resourcing operates as an equal opportunities employer and we welcome applications from all suitably qualified candidates regardless of gender identity or gender expression, marital status, sexual orientation, pregnancy or maternity, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership