Business Support Officer

Solicitors Regulation Authority
26 Mar 2019
28 Mar 2019
Job Type
Contract Type

The SRA's Business Support Team are recruiting several Business Support Officers (administrators) to join the team in Birmingham.

What is in it for you?

* Showcase your excellent administration and customer service skills.

* Opportunity to support and liaise with internal stakeholders

* Work within a supportive and friendly team

The role

As a Business Support Officer (administrator) you will be one of the first points of contact for reports of professional misconduct by Solicitors. You will provide an excellent level of customer service when answer telephone calls, written enquiries and general correspondence from customers, stakeholders and internal business units. You will need to be customer focused and able to professionally handle demanding individuals and tasks.

You will support a range of different departments, with opportunities to develop your knowledge of the organisation. You will create electronic files and process information through a risk assessment procedure. You need to be comfortable with re-assessing your workload regularly to accommodate changing work priorities with the flexibility to carry out any necessary ad hoc administrative tasks.

This is an exciting opportunity for a task focused individual, with excellent communication and organisation skills.

What we are looking for

  • Good customer service or administration skills
  • Accuracy and an eye for detail
  • Ability to manage conflicting priorities
  • Excellent written and verbal communication skills


To apply for this role, please submit your CV and covering letter.

Your CV and covering letter should clearly demonstrate how you meet the knowledge, skills and experience required for this role, to give you the best chance of being shortlisted.

If you would like to find out more about the organisation, role or our culture email us on and we will arrange a call in confidence.

Interviews are scheduled to take place w/c 8 and 15 April 2019.

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