Application Support Engineer - Remedy
Application Support Engineer - Remedy role based in Rugby - GBP48k
Your new company
A successful organisation based in Rugby are looking for an experienced Application Support Engineer to carry out 3rd line support relating to the company's IT applications.
Your new role
You will provide 2nd and 3rd line support interfacing with suppliers as required to resolve complex issues, as well as ensuring IT Applications are performing exactly as they should be by performing maintenance and regular checks on the systems. You will be responsible for the delivery of the IT Application Support remit, ensuring the availability of the function across a 24/7, 365 day pattern including on call requirements.
What you'll need to succeed
You will need experience in any of the following at an administrator level: Remedy, HP Openview, IBM Netcool, Geneva, Mediation Systems (eg Comptel or Cerillion) Oracle, Vingette Portal, Load Balancing Technology. You will have experience of supporting enterprise applications in a customer facing IT support environment, as well as experience of working within Virtual environments using ESXi technologies, Citrix and/or Horizon View. You will have demonstrable ability to identify improvements in Application Support SLAs. A good understanding of any of Oracle, SQL, Unix/Linux, Windows, Storage Technologies is also a plus.
What you'll get in return
You will get a salary of up to GBP48k as well as some great benefits.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.