German Speaking Customer Service Advisor - part time, home base

Recruiter
Prestige Recruitment Group
Location
Birmingham
Salary
£9.00 per hour
Posted
18 Mar 2019
Closes
31 Mar 2019
Contract Type
Full Time

Due to grow we are recruiting for a new role, this is home based 20 to 25 hours per. To apply for this role you will need to be able to attend a full time training programme which is 6 week 9-4 in central Birmingham. Fully flexibility is required for the role as shifts are over 7 days.

You will be dealing with UK based customers initially but the role will develop into dealing with internal customers.

Applications must be able to communication to a high standard of English both written and verbally. Ideally we are looking for candidates with both German, Polish and English Languages but will consider French or Italian.

The role:

The phones lines are open 9am - 9pm Monday to Saturday, 10am - 7pm Sunday. You will be required to cover shifts include some evenings and weekends, shifts to be confirmed every Fortnight. You must be flexible and be able and cover additional shifts if possible, where necessary, but these can be from home.

Working to support retailers and their customer you will be handling a diverse mix of calls, dealing with queries, complaints and managing the email in boxes.

The rate is up to £9.50 an hour.

A 6 week training course at head office will be completed buy the candidate. Queries can range from complex financial queries to simple opening an accounts but this role will require someone level headed and who can manage their won time effectively.

Immediate start available.

PLEASE NOTE: Unfortunately due to the volume of applications being received we can only respond to those offering the relevant experience as outlined in the advertisement. If you have not heard from us within 48 hours, then you may presume that your application has been unsuccessful.

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