Serco Leisure
17 Mar 2019
27 Mar 2019
Contract Type
Receptionist | Fox Hollies Leisure Centre

Location: Shirley Road, Acocks Green, Birmingham, B27 7NS

Hours: 24.5 approx

Contract: Fixed Term until 31st May 219

Salary : GBP8.75 Per Hour

We are currently recruiting for a Part time receptionist to work between Monday to Sunday on a 2 week rota as below:

Week 1 - Tues 16. - 2.3, Weds 6.45 - 1.45, Thurs 15.45 - 21.45, Sun 7.45 - 11.45 (18.5 hours)

Week 2 - Mon 16. - 2.3, Tues 14.3 - 2.3, Weds 13.15 - 21.45, Fri 14.45 - 21.45, Sat 6.45 - 12.15 (3.5 hours)

Fox Hollies has got everything you need to stay fit and healthy including a brand New 12-station gym, A 25m pool with soon to be opened New Changing Village, Badminton, Squash and Racket-Ball courts, 3 brand new floodlit 3G pitches, plus recently refurbished 4m running track & An Indoor Cycle Studio with the latest spin bikes.

We share your passion for leisure and we will offer a safe, fun and professional working environment with excellent development opportunities. You will also receive free gym membership for you and a family member across 8 of our fantastic leisure centres!

Birmingham Community Leisure Trust is committed to providing a safe, warm, clean, friendly, fun environment for the local community at an affordable cost. Honesty, integrity and a positive, can-do attitude are key to helping us deliver this mission and are values we expect from each individual.

Job Purpose:

The Receptionist role is to provide concise customer information and service with regards to the facility and it offerings. The role will involve a high level of customer interaction; this may be face to face or over the telephone.

In addition there will be times when they will be required to assist other members of staff.

Main Duties and Responsibilities: - Operation of cash register, including the collection of cash and issuing receipts, in doing so following laid down Financial Procedures. - Balancing and banking of daily income. - Dealing with general enquiries, and bookings either by telephone or in person. - Promoting good customer relations. - Selling the products and services that the centre offers, both at your place of work and also at its other sites. - Assisting in marketing the facility by ensuring that any promotional leaflets and brochures etc are effectively display, and to assist in their production, as required. - The job holder must wear the designated uniform provided when on duty and follow appropriate code of appearance.

Essential / Desirable Skills for the role: - Experience of working in a similar role/environment would be desirable

- NVQ Level 2 Qualification desirable - Good customer care skills. - A good communicator - Experience in the use of IT systems If you have the essential skills, experience and qualifications to fulfil this role, please apply now and upload a copy of your CV in a word or PDF format.

On occasion we receive significantly more applicants than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 345 1 4 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application should the closing date of the advertisement be brought forward.

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