Telesales Coordinator

Inplace Recruitment
£22,000 per annum
13 Mar 2019
31 Mar 2019
Contract Type
Full Time
Telesales Coordinator



Our client, a nationally known compressed air management service provider, is recruiting for a Telesales Coordinator to join their busy, friendly office based in Burntwood.

You will need to possess a confident telephone manner as you will be presenting products and services to customers and dealing with any potential objections.

The successful Telesales Coordinator will have excellent customer service and telesales skills, objection handling experience, and an excellent history of working to and exceeding set monthly sales targets. If this sounds like something that fits your skillset then be sure to apply!

The successful Telesales Coordinators responsibilities will include:

    To proactively chase outstanding sales proposals from each Internal Sales team, focusing on key customers, expired contracts, and urgent repairs To liaise with various internal teams, and on a pro-rata basis as identified by Internal Sales Manager To secure orders, contributing towards monthly and annual financial budgets for each team To work towards and show improvements on team conversion rates for each departmentTo achieve daily and weekly outbound call volume targets To source and verify leads using CRM, Microsoft and in-house systemsMaintain an effective working relationship with the management and staff of all sections throughout the companyAdhere to company policies and procedures To follow the company’s ISO procedures including filling or paper work relating to all orders and quotations To identify and maximise opportunities for upsellingAble to work on own initiative, and liaising with various teams To feedback, update and action on customer requirements as needed To develop an organized and structured way of working, to maximize time To ensure customer requirements are met through questioning Increase / improve sales conversion rates in each revenue streamTo accurately update data bases in real time, with relevant details
The successful Telesales Coordinator must possess:

    Have 3 years’ experience in a similar roleGCSE qualifications (Grade C or above)Rotating equipment experience, not essential but desirable Good knowledge of Microsoft applications Compressed Air background, not essential but desirable Knowledge of management systems for salesCan demonstrate collaborative working to support other business functions i.e. Sales teamExcellent communicator with strong interpersonal skillsProven experience in telesales / upsellingAbility to increase Sales conversionsExperience in objection handlingAble to use initiative and work closely with various members of the teamAbility to manage large workloadCan meet deadlinesCan demonstrate understanding of sales processes
At Inplace Recruitment we believe it is people that make the business succeed, the right people, expertly placed in the correct positions. We offer a thorough, professional service that is evidenced by our placement success rate.

If you consider yourself to have combined experience in any of the following then please apply: Sales, Telesales, Customer Service, Meeting Targets, Objection Handling, Compressed Air Background

This job was originally posted as

Similar jobs

Similar jobs