Commissioning & Service Engineer

From £10 to £12.50 per hour
12 Mar 2019
07 Apr 2019
Contract Type
Full Time
At Excool, we manufacture cooling products that keep critical technologies operating 24 hour a day 365 days a year. We are proud to be the leading specialist in precision cooling equipment in the critical technologies sector. We help some of the largest names in the industry to deliver world leading efficiency, reliability and cost-effective cooling systems to allow data processing. High demand for our innovative products has opened an exciting opportunity for a Commissioning and Service Engineer to join our friendly, dynamic and quality focused team.

As a commissioning and service engineer you will be trained to install, commission, service and repair company products at customer premises, maintaining relationships with customers and salesmen.

Reporting to the Project/Site Manager you will be responsible for the safe and efficient installation, maintenance and repair of Excool units. Travel, international work and regular absences from home are important part of the job.

Key Responsibilities:

  • Respond in a professional manner to all assigned service calls
  • Investigate diagnose and repair faults. Report any critical issues immediately to the Project/Site Manager.
  • Read, understand all and comply with all procedures within the Employee Handbook and site policy
  • Perform all works in a safe manner in line with the company H&S manual
  • Keep the Project/Site Manager informed on schedule of works and status of all open jobs
  • Ensure spare parts are accounted for and reported to the service manager (this should form part of site policy)
  • Paperwork and reports to be submitted in a timely manner following all company procedures (Maintain comprehensive and accurate records of work carried out to enable traceability)
  • Ensure the client is informed of the works carried out at their premises (Ensure professional and effective flow of information with clients and other team members)
  • The above list is not exhaustive and you may be required to take on other duties and responsibilities for the effective and efficient performance of this role.


  • Organised approach to work
  • Self-motivated
  • Problem solving skills
  • Polite and professional
  • Good time keeping
  • The ability to work well under pressure
  • Excellent interpersonal and communication skills
  • Full Driving Licence and valid Passport

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