Lottery Collection Agent

Wolves FC
12 Mar 2019
26 Mar 2019
Contract Type
Full Time

JOB TITLE: Lottery Collections Agent


REPORTS TO: Promotions Manager

LOCATION: Wolverhampton Area

HOURS:22.5 per week. Wednesday, Thursday & Friday 11.30 – 8pm

DATE: March 2019

We are Wolves. Progressive, determined, bright, unified and humble. A pack that is hungry for success. Wolves is one of the fastest growing professional football clubs in the UK, and also boasts one of the richest histories in the beautiful game.

Formed in 1877, Wolves was a founder member of the Football League, and was one of the country’s most successful sides in the fifties and sixties. During a two decade spell the Black Country’s most decorated side won three First Division titles and one of its four FA Cups.

After a sensational 2017/18 season which saw Wolves clinch the Sky Bet Championship trophy and promotion to the Premier League, the club is now embarking on its first season in the top flight for seven years. But at Wolves it is all about what we will do, not what we have done.

We don’t simply look to the future, we seize it.

We take seriously our commitment to the safeguarding of children and vulnerable adults and to ensuring that Wolves is free from discrimination and harassment.


Job purpose

Door to door collection of the Wolves Lottery from members in the Wolverhampton area (no cold calling). The collected monies must be returned to Molineux in order that the members can be included in the weekly lottery draw. This role has weekly collection targets to meet and would suit a self-motivated individual who enjoys meeting people. The individual is expected to build good working relationships with their members and promote Wolves FC in the local area.


Key responsibilities

·Collect cash on a 4-weekly basis from circa 720 members in and around Wolverhampton

·To meet, if not exceed all collection targets each week, currently set at 90%

·To make every reasonable effort to ensure that the collections are kept secure at all times

·Ensure that all paperwork is filled out correctly and within timescales set

·All cash and the relevant paperwork are returned to the Lottery Office in a timely manner

General responsibilities

·Compliance with Club policies

·Compliance with the Club’s health and safety procedures

·Compliance with the Club’s safeguarding policies

·To promote the Club’s values

·To work consistently to embed equality & diversity into the Club

·To undertake such other duties as may be reasonably expected

·To maintain professional conduct at all times


·This role involves working with children and/or vulnerable adults in a Regulated Activity (or in close proximity to children and/or vulnerable adults). This means that the post-holder is required to apply all relevant policies and uphold the Club’s commitment to safeguarding vulnerable people.


Key relationships

·Developing and maintaining excellent working relationships with the Lottery members in order to meet targets

·Promotions Manager

·Office based Lottery Assistants to ensure the Lottery is as efficient and effective as possible


Scope of job

The Wolves Lottery Collections Agent will work in the Promotions team to make sure that as many people as possible are collected and therefore entered into the draw each week. The Agent will also be responsible for ensuring that each member has a results sheet for each visit. This is an outdoor, lone working role where the Collections Agent is expected to work in all weather conditions.

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