Outbound Customer Service Advisor

From £17,000 to £19,000 per annum excellent benefits, progression and
12 Mar 2019
03 Apr 2019
Contract Type
Full Time
Are you looking to develop a career within customer service? We are looking for self driven and ambitious people to join an ever growing team here in Stoke on Trent. If you have previous experience of working in any kind of customer service role, we would love to hear from you. This role will include both inbound and outbound calls, however this is not a sales role.

**Full training provided with a two week class room based induction**

This role is full time & Permanent with a 1st April start

Key Responsibilities

  • Proactively contacting existing and new customers
  • Negotiate payment plans
  • Provide excellent customer service
  • Update & maintain customer / company records
  • Operate in a sensitive & professional manner
  • Required Education, Skills and Qualifications

  • Keen eye for detail
  • Proven background in Customer Service
  • Hard working reliable attitude
  • PC Literate with a good knowledge of Excel
  • Shift patterns will fall in-between 7am / 8pm
  • Resilient and self driven
  • Benefits

  • Excellent training
  • Onsite Parking
  • Career progression
  • Enhanced benefits
  • Job Types: Full-time, Permanent

    Salary: £17,000.00 to £19,000.00 /year

    This job was originally posted as www.totaljobs.com/job/85658490

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