1st Line Technical Support Engineer

Recruiter
Birmingham
Location
Hereford
Posted
11 Mar 2019
Closes
26 Mar 2019
Contract Type
Full Time
Role: 1st Line Technical Support Engineer Location: Hereford Salary: £18,000 - £20,000 DOE A fantastic opportunity has arisen for a 1st Line Technical Support Engineer to join a leading organisation based in Hereford. The successful candidate will be required to work as part of there mobile security and information support team. Responsibilities: 1st Line Technical Support Engineer •Provide 1st line technical telephone support. •Resolve 1st line technical issues and work with 2nd and 3rd line to resolve more complex issues •Work as part of a service delivery team to ensuring both internal business and customer systems are operationally maintained. •Work on Linux and Windows servers. •Mobile device setup and configuration including iOS, Android and Windows •Follow and work to existing business continuity and security processes. Skills and experience: 1st Line Technical Support Engineer •A person with BTEC, A Level or similar qualification in an IT related subject •Preferably with 2 years-experience of working within an IT environment •Experience of Windows and/or Linux Servers is desirable •Prepared to gain UK Government Security Clearance •A team player prepared to work within a fast-paced organisation If you are a keen graduate or an experienced 1st Line Technical Support Engineer looking to kick start your career in this well established organisation then please send your latest CV to jcollin@premierituk.com or call Jenny Collin on 01217961888

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