Customer Service Advisor

Travail Employment Group
Croesau Bach
£17,463 per annum
09 Mar 2019
03 Apr 2019
Contract Type
Full Time

Customer Service Advisor

12 month contract

Full time

Oswestry, commutable from Wrexham, Ellesmere

£17,463 + 25 days holiday (plus bank holidays) + Pension Scheme + Childcare vouchers+ Free parking

The Role

A Customer Service Advisor is required to join a dynamic and progressive business based within Oswestry. The appointed candidate will be responsible for providing support for internal and external customers along with ensuring administrative tasks are completed to an excellent standard.


  • Providing excellent customer service at all times
  • Updating the CRM system accurately
  • Collecting data and information from customers in order to update their file
  • Processing payments, cheques, data and sensitive information according to company and regulatory guidelines
  • Handling complaints in a professional manner
  • General administration duties
  • Developing and maintaining strong working relationships with colleagues

The Candidate

  • Demonstrable working history within an office environment
  • Excellent telephone manner
  • Strong organisational and communication skills
  • Good attention to detail
  • Ability to remain calm under pressure and work to deadlines
  • Strong team player
  • Knowledge of BACS and Direct Debit guidelines is desirable

The Company

Our client is a growing business, who lead in their field by offering high quality products and services to their client base. They benefit from innovative management, offer excellent terms of employment and working environment. This is an ideal opportunity to for a Customer Service Advisor to develop their career in a dynamic commercial environment.

The Package

  • £17,463 per annum (pro rata)
  • 25 days holiday (plus bank holidays) + pension + childcare vouchers
  • Free car park

To Apply

Travail Employment Group is operating as an Employment Business.

Once you click to apply for this job, your application will be immediately received by Travail Employment Group. If your application is successful, a consultant will be in contact with you within the next 7 days.

All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position.

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