Trainee Sales Executive

Recruiter
Inchcape Retail Limited
Location
Stratford-upon-Avon
Salary
£23,000 per annum
Posted
07 Mar 2019
Closes
03 Apr 2019
Sector
General
Contract Type
Full Time
Inchcape UK have been awarded No.1 in 'The Sunday Times Best Big Company To Work For' 2016Do you want to join in our success?
Star Expert - Mercedes Stratford
The RoleAs a Star Expert you will inspire and excite customers in the dealership with in-depth product information and insight. The role of a Star Expert is to promote brand products through selling the features and benefits. A Star Expert will offer an exceptional customer experience and service by building a genuine rapport with the customer.

Your role and responsibilitiesKeeping up to date with the latest product information.Providing customers with specification information about all brand products.Ensuring all dealership staff are up to date on the latest product information and that their knowledge is of a high standard. Planning and managing the customer test drive process with the Sales Executive and offering product insight during the test drive appointment.Responsible for the preparation of the showroom, ensuring a strong selection of demo cars are available and that the showroom is always presentable for customers.Pro-actively approaching customers in the showroom to welcome them and see if they need any help.Supporting the Sales Executive with insight and product knowledge for customers, when required.Guiding customers to the Sales Executive when they express an interest to buy.Creates a winning customer experience by identifying and anticipating their needs. Assures that customer issues are resolved quickly and effectively. Your skills and experience Enthusiasm for excellent customer service.Passion for automotive technology.Strong presentation skills.Ability to work autonomously.Team orientated personality.Excellent communication skills.Keen to keep-up-to-date with innovations and complex/technical/product information.Strong organisational and prioritisation skills.Always willing to help and support to others.Good knowledge of computer applications (MS Office). BenefitsCompetitive salary22 days holiday, rising to 25 after 5 yearsLife assuranceChildcare vouchersDiscount gym membershipVehicle purchase discount,Employee Advantage - retail discounts with over 3000 retailerCycle to work scheme
This job was originally posted as www.totaljobs.com/job/85595395

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