Customer Sales Advisor - Part Time
Penns Personnel are recruiting for a Customer Sales Representative to join a well established association based in Birmingham.
£9.50 PA | Part Time
9am - 1pm Monday - Friday | Week 1
9am - 1pm Monday - Saturday (with a Friday off) | Week 2
The Job Role
Working for a prestigious organisation as part of their highly motivated team. Duties will include:
- Processing customer orders onto the database from incoming and outgoing calls made from the contact centre via calls and emails
- Ensuring all transactions are completed within a set time scale
- Handling sales orders and ensuring the call quality standard is met on every call
- Carry out requests received from internal customers and other departments
- Act as an advisor to all other departments with regards to Consumer Sales enquiries
Handle all types of calls including inbound call and outbound by actively calling customers from their database by making outbound calls to sell, promote or research Partners products
- Handle sales orders face to face via the ticket office counter ensuring that your cash/till balances at the end of your shift
- Ensure that you are compliant with the Data Protection Act at all times by ensuring that you are speaking to the right customer
- Follow calls scripts at all times
- Update customer records onto the system accurately
- Ensure all tasks are completed within set time scales and relevant processes are adhered to
- Be accountable for keeping up-to-date with changes in Company Procedures and Processes
You will be required to work 20 hours per week (9am to 1pm), which will include working Saturdays (two out of four with a day off in the week) so you will need to be flexible.
Do not miss out on this fantastic opportunity!