Customer Service Apprentice

Recruiter
In Training
Location
Birmingham
Salary
From £4.20 to £7.83 per hour
Posted
23 Feb 2019
Closes
03 Apr 2019
Contract Type
Full Time
Are you looking to start your career within a fast paced environment? This apprenticeship will allow you to gain a Customer Service Level 3 apprenticeship. They are looking for someone who is enthusiastic and keen to learn.
John Banks is a family run business that has been operating for 60 years. At John Banks Big and Tall Menswear we have a clear understanding of what our customers want and what they need. We like to take care of our customers by offering the best quality products supported by a high service level.
This role is a very rounded position that will see the successful candidate doing all aspects of retail.
Duties will Include:
  • Serving customers.
  • Taking receipt of deliveries.
  • Merchandising the store.
  • Stock rotation.
  • Processing online orders.
  • Processing returns.
  • Invoicing.
  • Cash handling on the till.
  • Learning the website operation as time goes on.
Skills Required:
  • Must be hard-working.
  • Good attention to detail.
Personal Qualities:
  • Compassionate and understanding with exceptional customer service skills.
  • It is important to note that some of the customers they have may feel self-conscious about their appearance so a good manner when dealing with people and making them feel at ease is of paramount importance.
Qualifications Required: Minimum A-C (4-9) GCSE Maths and English.
Weekly Working Pattern: 5 days out of 7 (if working Saturday then you will receive a day off in the week) 10:00 - 17:00. Shifts to be confirmed.
Total Hours per Week: 30.00
Weekly Working Hours: 30
Salary: Dependent upon age
Expected Duration Duration: 15 months
This job was originally posted as www.totaljobs.com/job/85422641

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