RAF Museum
Cosford, Shifnal
£9,506.64 per annum (FTE £17,284.80)
04 Feb 2019
04 Mar 2019
Contract Type


Fixed term 6 months

22 hours per week (4 days out of 7)

£9,506.64 per annum (FTE £17,284.80)


The Royal Air Force Museum Enterprises Ltd is the trading arm of the Royal Air Force Museum, Britain’s only National Museum dedicated solely to military aviation and the history of the Royal Air Force.

You will be responsible for delivering the commercial activities of the Museum with the sale of goods and services in our retail and visitor areas and supporting the delivery of museum events.

Key duties will include preparing, monitoring and operating the simulators/4D experience and other relevant commercial attractions. You will provide high standards of customer care through proactive engagement with visitors. Your duties will also include serving customers at the sales counter and assisting in the receipt, checking, location and movements of stock.

The ideal person for this position should have excellent customer service skills, a friendly attitude and the ability to multi-task. You must be able to demonstrate ability to deliver exceptional visitor service, ensuring that the experience provided by The Royal Air Force Museum exceeds the expectations of all visitors and that they are delighted with our first class service and connected with our compelling stories.

The ideal candidate will have previous retail or customer facing experience, be a team player and keen to learn new skills. They will be enthusiastic about presenting the Museum, the RAF and the RAF stories to all our visitors.

This vacancy is a fixed term contract for 6 months, working 22 hours per week, 5.5 hours per day on any 4 days out of the 7-day week, including weekends, evenings and bank holidays.

To apply:

  • Please send us your CV and cover letter to with ‘Retail Assistant – Fixed Term’ on the subject line.
  • Closing date for applications:             25 February 2019
  • Interviews will take place on:              12 and 13 March 2019

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