Service Co-ordinator

Staffbase Recruitment
30000.00 - 35000.00 GBP Annual + GBP30000 - GBP35000/annum
31 Jan 2019
28 Feb 2019
Contract Type
Our client is a leading machine manufacturer and due to increased UK sales Staffbase have been appointed to recruit for the position of Internal Service Coordinator.

The successful applicant will join the busy team at our client's Rugby office.

The Role:

Reporting to the general manager you will be responsible for effective scheduling, planning and coordinating all service engineer maintenance, breakdown and repair activities through the UK.

Your duties will include but is not limited to the following;

* Process incoming service calls and emails from customers and co-ordinate engineer bookings

* Schedule and co-ordinate all planned maintenance activities ensure effective utilisation of engineers

* Accurately maintain records of all work and activities on the company computer system

* Using your engineering / technical knowledge provide over the phone technical advice to customers and engineers as and when necessary

* Process job cards and co-ordinate invoice activities


You will have excellent technical / engineering knowledge of CNC machinery.

Ideally you will have previous service coordinator experience however the role would be suitable for a service engineer who is looking to change to an office based role.

You will display a friendly, outgoing personality and you will have excellent written and verbal communication skills.

Hours of Work:

Monday to Friday 40hrs


Salary GBP30K- GBP35K depending on experience

28 days annual leave