Salary: GBP22,000 DoE + OTE
You will already have experienced the cut and thrust of a busy service desk within a main dealership. You will have knowledge of Kerridge and an understanding of face to face customer service. You will be unflappable; you will be a good communicator in both writing and verbally, even under pressure. Your cheery, positive outlook and a can-do attitude will appease irritated customers as much as stressed out technicians.
At least two years' previous experience as a vehicle service advisor within a main franchised dealership
A passion for customer service
Knowledge of Kerridge.
A full and valid UK driving license.
A positive can-do attitude.
About the dealership
This high profile, prestige main franchised dealership has an established customer base and consequently, the Service Desk is extremely busy. The highly motivated service team is close knit and has become extremely efficient under strong leadership meeting CSI and profit targets. The role will involve working 8 AM to 6 PM Monday to Friday, and Saturday on a rota basis which is paid at overtime rate.
If this sounds like the role for you and would like to know more, please contact Camilla or apply and we will be back to you within 24 hours. Thanks for looking at this role.
Icognia are automotive recruitment specialists and work brand such as VW, Audi, Skoda, Seat, Vauxhall, Ford, Honda, Mitsubishi, Mercedes Benz, BMW, Mini, Renault, Mazda, Citroen, Peugeot, Hyundai, Land Rover, Jaguar, Nissan, Jeep, Fiat, Kia, Volvo, Porsche, Ferrari and many others. We regularly recruit New Car Sales Executive, Used Car Sales Executive, New Car Sales Manager, Used Car Sales Manager, Business Manager, Transaction Manager, Sales Controller, Warranty Administrator, Sales Progress Chaser, Sales Chaser, Technician, Mechanic, Service Advisor Service Manager, Aftersales Manager, Dealer Principal, General Manager, Brand Manager, Head of Business, Workshop Controller, Local Business Development Manager, Sales Admin, Sales Administrator, MOT Technician, SMART Repairer, Paint Sprayer, Valeter, Master Technician, Showroom Host Hostess, Receptionist, Panel Beater.