IT Service Delivery Manager

Recruiter
Cloud International
Location
Shropshire
Salary
Competitive
Posted
18 Jan 2019
Closes
25 Jan 2019
Job Type
Manager
Contract Type
Permanent
Cloud International are currently seeking an IT Service Delivery Manager for their client who are a Global Distribution Organisation.

You'll be responsible for the overall IT Service Management, leading a team of ITSM specialists as well as defining and maintaining the IT service catalogue and service management processes.

You'll need:
* Extensive previous experience of Service Delivery
* Experience of design and implementation of ITIL-Processes (ITIL V3 2011 Certification desirable) and ITSM Projects
* Ability to assess, choose and select IT solutions and experience of Service Level Management
* Outstanding communication skills and ability to adapt to change as well as lead/drive change
* Willingness to travel up to 50%
* Business German and English (B1)

If you are interested in this role, please apply, or for more information please contact Aishia on .