Administrator - Case Management

Recruiter
Quattro Recruitment Ltd.
Location
Warwick
Salary
18000.00 GBP Annual
Posted
17 Jan 2019
Closes
24 Jan 2019
Job Type
Administrator
Contract Type
Permanent
Quattro Recruitment are currently recruiting an Administrator for our well-established client, based near Warwick.

This is a full time, permanent role working 37.5 hours per week Monday - Friday between 8am - 6pm.

The salary for this role is GBP18,000 per annum and is the perfect opportunity for an experienced administrator to join an organisation who will support them to develop their skills.

The ideal candidate will be a successful administrator who possesses excellent written and organisational skills, who is looking to progress their career.

Duties of this role will include, but are not limited to:

• Delivering excellent customer service
• Deliver case management to a portfolio of clients, such as; new cases, case reviews, booking appointments and closing cases
• Liaising with clients, their employees, internal staff and 3rd parties
• Meeting SLA's within specific time frames and working to tight deadlines
• Escalate slow progressing or complex cases to the team leader
• Ensure strict compliance with GDPR

Essential criteria:

• Experience in a customer service, case management or Occupational Health environment
• Have excellent attention to detail and be proactive
• Computer literate to include the use of Excel, Word, Outlook and database systems
• Willing to be proactive in your own development

Please contact Lauren in the Leamington Spa Office for further information.

Due to the high volume of applications for each of our roles, if you do not receive a response within 14 days then please consider your application as unsuccessful, however we may keep your details on file and contact you with regard to any other suitable roles.

This vacancy is advertised on behalf of Quattro Group of Companies (Quattro Recruitment Ltd or Quattro Healthcare Ltd) who operate as an Employment Business. Quattro Group of companies is an Equal Opportunities Employer.