Inbound Customer Service Advisor

Recruiter
TSYS MANAGED SERVICES EMEA
Location
Coventry
Posted
16 Jan 2019
Closes
24 Jan 2019
Contract Type
Full Time

Are you great at listening with excellent communication skills? Are you looking for a purely inbound customer service role with NO SALES? Do you want to work for a Company with a great training programme and progression opportunities?

We are currently looking for Inbound Customer Service Advisor team members to join our busy and exciting team based in Coventry. You will join us on a full time, permanent basis and in return, you will receive a competitive salary plus great benefits, with immediate start dates available.

TSYS Managed Services is an outsourced contact centre which provides customer service, risk management, collections, and back office and help desk related services for our clients. We operate from two UK locations - Caldecotte Business Park, Milton Keynes, Binley Business Park in Coventry and a European location at Barneveld in the Netherlands. These three sites oversee Contact Centre operations on behalf of TSYS clients in Europe.

Inbound Customer Service Advisor benefits:

As well as a competitive salary, ongoing training provided by a dedicated onsite training department, and a fast paced, fun working environment this role comes with the following benefits;

- 29 days holiday, including bank holidays (With the option to buy/sell an additional 5 days)

- Peoples Pension scheme

- Free on-site parking

- On-site canteen

- Eye Care Vouchers

- MediCash Plan (On completion of 6 month service)

- Cycle to work Scheme (On completion of 6 month service)

- Free tea and coffee

About the Inbound Customer Service Advisor role:

Due to significant growth, we are recruiting for a number of Inbound Customer Service Advisors to join us on a full time, permanent basis. You will take a variety of calls from our client’s customers’ accounts, build & maintain customer relationships and update internal systems. This is a purely inbound customer service role with NO SALES.

You will need to be able to commit to full time hours and be flexible to work various shift patterns between 8am – 8pm Monday – Sunday.

The Inbound Customer Service Advisor will have:

Although preferred, prior contact centre isn’t essential as your new role will start with a 6 week training programme specifically designed to help you to develop your skills. So as long as you are committed and eager to learn we will give you the skills and knowledge you need to succeed.

If you are passionate about putting customers first, are motivational, inspirational, and results driven with a passion to succeed then click APPLY now to become our next Inbound Customer Service Advisor.

All successful applicants will be subject to a financial background and criminal record (DBS) check as part of our recruitment process.

TSYS Managed Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.


This job was originally posted as www.totaljobs.com/job/84893405