Customer Financial Services Team Leader

FedEx Express
From £30,000 to £37,000 per annum
15 Jan 2019
23 Jan 2019
Contract Type
Full Time
Customer Financial Services Team Leader

Salary: £30,000 to £37,000 per annum dependent on experience

Office Location: Coventry CV1 4JQ

Shift Details/ Hours: - 40 hours per week – Monday to Friday 09.00 to 17.30

Job Description:

Supports Customer Financial Services Management by leading an assigned Team of CFS Representatives/Agents.

Uses approved processes and tools (coaching, auditing, analysis, performance monitoring etc.) to help the Team provide the optimum Customer experience, deliver flexible and effective Customer related financial transactions, achieve regulatory compliance and minimise and control risks to the Company.

Includes the identification and recommendation of new processes as well as participation in projects and implementation of new systems/tools in support of the Company objectives.

This job was originally posted as