Customer Service Advisor - Immediate Starts Available
We are Recruiting Customer Service Advisors!
We are currently working with one of the country’s most well-known Furniture brands, a company that personifies quality and attracts customers of all ages and backgrounds. This well-known brand is now recruiting in Coventry, customer focused individuals who share the same passion for excellent customer service as the company itself.
Various shifts patterns are required to fit in with the demands of the business so successful candidates will be expected to remain flexible to work shifts for the following hours: 7am-10.15pm Monday – Friday, 7am – 9.15pm Saturday, 7am-8.15pm Sundays. You will work 5days out of the 7 on a rotational shift pattern.
As a Customer Advisor your main responsibilities will include:
-Responsible for achieving agreed KPIs
-Delivering great service to customers and effectively advising them were necessary.
-Determination and resilience are key factors
-An upbeat friendly approach to speaking to customers is essential
As a customer care advisor, you should be:
Our client is looking for people who are outgoing and bubbly in nature; this role involves a lot of customer interaction and as such you will need to have great people skills and enjoy building rapport and doing your best to help people with any enquiries. Excellent communication skills will be another of your main traits, as well as being happy to work in a fast paced and energetic environment.
What will you get in return?
In return, you will be provided with all the support and tools you will need to be successful. On top of this there is also an attractive benefits package in place on successful completion of your three-month probationary period. Apply to find out the great benefits this includes:
Free Tea and Coffee
Excellent Rest Facilities
Subsidised restaurant with free healthy option daily
This job was originally posted as www.totaljobs.com/job/84781984