Customer Service Representative

Recruiter
Tirebuck Recruitment
Location
Solihull
Salary
Up to £21000 per annum + Excellent benefits
Posted
15 Jan 2019
Closes
23 Jan 2019
Contract Type
Full Time
Job Title:Customer Service Representative

Contract:6-month Fixed Term Contract

Hours:Full-time (37.5 hours per week, Monday to Friday)

Location:Solihull

Salary:£21K

Our client is currently looking for an experienced Customer Service Representative to join an existing team within their collections department. This is a 6-month Fixed Term Contract and the successful candidate must be able to commit to the full contract.

Duties will include:

*Collection of any accounts currently in payment arrears by telephone, email and letter
*Making recommendations for account modifications
*Sending reminder and default notices
*Reconciling customer accounts
*Preparing reports

Skills and experience required:

*Previous experience of Customer Services and collections
*A background in financial services
*Excellent communication skills both written and verbal
*Strong interpersonal skills and an empathetic approach
*Demonstrate excellent problem-solving skills with accuracy and attention to detail
*To be able to 'think on your feet', adapt to change and remain calm under pressure

If you feel that you have the correct skills and experience for this role and would like the opportunity to join a successful company with excellent benefits please apply immediately.

If you are already registered with Tirebuck Recruitment or Allocate Recruitment, please contact your consultant to discuss suitability for this position.

Tirebuck Recruitment and Allocate Recruitment only operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy.

Tirebuck Recruitment and Allocate Recruitment are divisions of Tirebuck Recruitment Ltd.

Tirebuck Recruitment Ltd acts as an employment agency for permanent recruitment and an employment business for temporary recruitment as defined by the Conduct of Employment Agencies and Employment Business Regulations 2003.


This job was originally posted as www.totaljobs.com/job/84711596