Paralegal / Legal Admin

Keoghs LLP
Bermuda Park
£14,000 per annum
11 Jan 2019
24 Feb 2019
Contract Type
Full Time

Paralegal / Legal Admin

Salary: £7.77 - £7.83 - per hour

Summary of the Role:

We are looking for a Paralegal to undertake legal administration tasks in our 'Strategic Disease’ team. The role is to support the team with their 'non fee-earning’ tasks in order to facilitate the rapid settlement of cases and the closure of files and help the team to achieve Client KPI’s and SLA’s.


Keoghs is one of the leading providers of claims-related services to insurers, businesses and other suppliers to the insurance sector. We combine proven processes, technology and a low cost infrastructure with deep legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.

Key Accountabilities:

  • Update VF with file allocations, diary records, court dates, directions, applications and orders as well as general activity, ensuring accurate recording of activity to allow progress tracking.

  • Drafting of routine court documents. Examples may include AOS, Notice of Change, Court Orders, Witness Summons and precedent based applications

  • Liaising with Courts, Counsel, Opponents, Experts, Witnesses, Insureds and brokers to progress the case. Examples of tasks include requesting and providing updates; requests for extensions to comply with directions; dealing with GP, hospital, OH and Personnel mandates; booking Counsel for hearings and conferences; and appointments with experts.

  • Follow up on outstanding instructions, documents and other actions to ensure that responses are received within required timescales.

  • Make payment requests using the appropriate payment request process for the client and chase to ensure payments are received and dispatched within required deadlines

  • Diarising and updating CRU

  • To ensure compliance with the SRA Code of Conduct 2011.

  • Undertaking additional ad hoc duties to support the Fee Earners and the team, as required and may include:

  • Complete initial steps in recovery of our Client’s outlay and collate the outcome

  • Undertake minor investigations on liability and quantum so as to provide Fee Earners with basic information to be able to progress the claims

  • Undertake administration duties on files, such tasks may include completion of MI; drafting write off forms, requesting final bills and dealing with billing queries; and file closure/transfer activities

Essential Skills and Experience

Prior knowledge, skills and experience:

  • Experience of working in a legal environment is desirable

  • Good communication skills and experience of negotiating with and influencing 3rd parties to obtain information

  • Demonstrable experience of ;

  • Following a semi-prescribed programme of work

  • Dealing with calls and enquiries from customers, suppliers and/or the public

  • Gathering and recording information

  • Ability to work under own initiative, prioritising and organising own workload

  • IT Literate;

  • Proficient in MS Office (notably Excel, Word and Outlook)

  • Experience of using a Claims/Case Management system.

  • Proficient in the use of alpha numerical filing systems

  • GCSE grade A-C in Maths and English or equivalent

What you can expect from us:

  • A learning culture with employee development at the heart of the people development pathway

  • Excellent flexible benefits including Annual leave entitlement and Healthcare Cash Plan as standard including 20 days holiday plus bank holidays, subsidised car parking scheme at just £20 per month for town centre parking, healthcare plan to promote health and well-being i.e. money towards glasses, dentist, massage, physio, health-screening etc, tech-scheme, cycle to work, travel loan and gymflex

  • Standard 35 hour week Mon - Friday 9am - 5pm

We’d like to take this opportunity to thank you for interest in this position and in our organisation

Strictly no agencies please