£24,000 per annum
10 Jan 2019
24 Jan 2019
Contract Type
Full Time
At REED we are looking for some of the best customer service representatives to work with a top client of ours based in Tamworth (Fazeley)
Our clients is a Global Joining Manufacturer who specialise in Friction and Resistance Welding, supplying machinery and consumables to the likes of BMW, Jaguar Land Rover, Nissan and Volvo.

Job Title: Technical Administrator
Focus: Administration / Customer Service / Sales Support
Location: Tamworth, Fazeley
Salary: £24,000 - £25,000
Hours: 39 Hours, Monday – Friday
20 days annual leave + Bank Holiday.

So what are we looking for?
An experience administrator who has customer service at the forefront of their skillset and a keen desire to assist with the business needs.
A driven employee who has the desire to deliver results and hit the ground running.
A solution driven individual who has a proven record or problem solving and creative thinking.
A helpful and conscientious person who has no qualms about getting stuck into tasks and supporting others.
A candidate with experience working within the Metals / Joinery or Engineering is essential.
A confident communicator with a friendly personality in abundance!

What will my day to day look like?

• Data Reporting / Managing reports through excel
• Raising Invoices
• Order Processing
• Managing stock availability
• Working closely with the brands design team to support on Marketing initiatives and promote brand awareness (Brochures, Flyers Etc.)

Customer Service
• Managing Customer enquiries
• Managing/ Assisting order enquires / liaising with internal production team on orders raised.
• Building lasting relationships with existing clients to retain business

Sales Support
• Internal Sales – Supporting our existing and new clients in raising their purchase orders.
• Pricing queries

You’ll be great at:
Communicating and building relationships both internally and externally
Complaints Handling, keeping the customer at the forefront at all times.
Delivering service, ensuring every customer and college is left with a great impression of you and the brand.

You’ll be even greater at:
Excel & All Microsoft packages
Working to deadlines

Is this the role for me?

Yes, if you like that every day isn’t the same.
Yes, if you like the idea of a new challenge.
Yes, if you are looking to progress further in your career.

If you are interested please contact me via email at for us to arrange an initial telephone interview. Potential candidates will then be required to attend an interview at our offices in Central Birmingham.

Please apply within.

Reed Specialist Recruitment Limited is an employment agency and employment business

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