Service Coordinator

ST Selection
£19,000 per annum
04 Jan 2019
19 Feb 2019
Contract Type
Full Time

Our client, a leading supplier of construction equipment, has a fantastic opportunity for a Service Coordinator/Hire Controller to join their Hire Desk Team to deal with all enquiries on the hire desk and convert them into hire business.

Key Responsibilities:

  • Responsible for receiving orders (On-hires) and requests for collections/ off hires via telephone and email
  • Planning transport for deliveries and collections
  • Efficient running and co-ordinating of internal and external haulage
  • Calculating and supply of quotes
  • Dealing with damages, calculating costs, liaising with customers regarding damages and ensuring payment is received
  • To demonstrate and maintain an understanding of our product range in order to sell the key benefits to our customers
  • Deal with customer enquiries and resolve issues
  • Maintain an effective and positive relationship with customers and other depots/ departments
  • Build customer relationships to retain existing business


  • Knowledge of the hire industry is preferable
  • Confident telephone manner
  • Customer focused with excellent attention to detail
  • Able to manage a large workload
  • Good IT skills

Salary - £19K (potential to increase after 6-12 months)

Hours - 40 hours per week Mon-Fri

We welcome approaches from candidates interested in customer support, customer services, client support, customer service administrator and sales administrator vacancies.

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