Sort Team Manager - Wednesbury

20000 - 20000
20 Dec 2018
18 Jan 2019
Contract Type
Full Time

Sort Supervisor
Wednesbury Sort Centre
Full Time: Sunday to Thursday (40 Hours - 06:00- 14:00)
Competitive Salary, Excellent pension & Shop Direct discounts

Yodel is looking to recruit an experience shift supervisor in its Wednesbury Sort Centre and the position will manage the Lost Property department. We are looking for an individual who has previously worked within the logistics environment, or in a similar industry as a shift supervisor. Applicants must have experience with customer service, process management and will need to demonstrate a passion for delivering an exceptional service in maintaining the day to day sort operations ensuring agreed service levels are maintained whilst being completed in an efficient and safe manner.

You will be required to provide management support to the senior management within the Sort Centre. As a Shift Supervisor at Yodel, you are the first line of management, therefore the first point of contact for sort centre staff.

The main duties of this role will include, but not be limited too, the following:

•To ensure the execution of all planned inbound and outbound activity for the sort within agreed service levels
•To ensure all sort staff are fully briefed on a daily basis, ensuring all activity is resourced effectively and efficiently
•To monitor achievement of national and local KPI’s and implement corrective actions where required
•To ensure high operating standards are maintained ensuring the sort function fulfils its responsibilities to the wider business
•To ensure Health and Safety standards for the site are maintained
•To ensure absence, performance and other ER issues are managed professionally and cases are escalated where required
•To investigate all accidents within the sort centre thoroughly, providing recommendations for action where required
•To maintain effective relationships with all suppliers
•To liaise effectively with the Transport team, working collaboratively to achieve and exceed targets
•To work with the Transport team to seek ways to improve current ways of working
•To contribute to business projects at a local and business wide level where required
•To maintain positive working relationships with internal and external stakeholders
•To maintain a strong and effective working relationship with the trade union
•To hold responsibility for Yard Management systems and processes to ensure efficiency of trailer movement to and from the Sort
•To respond effectively to changes in sort activities during peak periods and special events
•To deputise for Shift Manager as and when required

Essential Experience:

•Experience in a similar role in a similar sized business
•Up to date knowledge of Health and Safety Legislation
•Literate, good numerical skills, motivated, and ability to work without immediate supervision
•Good organisation and personal management skills

If you are ambitious, open minded, thrive on challenges and enjoy working together as part of a team, we want you to be part of the Yodel story.

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