Nights Front Office Associate- Warwickshire
Nights Front Office Associate- Warwickshire Posting Date Dec 07, 2018 Job Number 18003DTR Job Category Finance and Accounting Location Forest of Arden Marriott Hotel & Country Club, Warwickshire, Warwickshire Brand Marriott Hotels Resorts /JW Marriott Schedule Full-time Position Type Non-Management/Hourly Start Your Journey With Us An exciting opportunity to start your career journey with MarriottHotel's. Come and join ourFront Office Nights team at thefour starMarriott Forest of Ardenand develop yourcareer while providinga professional and energetic service to our members and hotel guests.In return the Forest of Arden offers its associates a competitive salary, gym membership, staff meals, car parking and generous global hotel discounts for you, your friends and family. The Forest of Arden is part of an exclusive collection of Marriott country clubs and is located in the heart of the West Midlands, located betweenSolihull and Coventry with easy access to the M6, M42 and M40 andjust four miles from Birmingham NEC, Airport and International Train Station. The Forest of Arden is the perfect location for business and leisure and has a focus on culinary excellence with our AA Rosette-awarded restaurant,CastIronBar and Grill. Marriott International is the worlds' largest hotel company and provides associates with extensive, ongoing training and development for long term career opportunities. This elegant Marriott Hotel is one of the top UK Leisure destinations withtwo golf courses including our championship Arden course and a driving range and the Golf academy.The Forest of Arden also offers outdoor tennis courts,a fully equipped fitness centre and our relaxingCedarwood Spa with 8 treatment rooms. Job Summary As a Night Auditor you will be asked to complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Another element of your role will be to process all payment types such as room charges, cash, checks, debit, or credit. You will also have to process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges and print contingency lists to have a record of all guests in case of emergency. You will also have the opportunity to sell a room/accommodation to guests without reservations based on in house availability. As you will be in a customer facing role you will operate the telephone switchboard station at the reception and process requests for wake up calls, and advise guest of any messages whilst assigning guests room and check-ins. Throughout the shift you will have to run night reports such as the room rate variance report. As a Night Auditor you will have to count bank at end of shift and secure bank and balance and drop receipts according to accounting specifications.Clean and maintain all areas through the lobby and Reception areas. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Support with general enquires regarding the hotel grounds and facilities as well as any front desk/reception related specific queries.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.