1st/2nd Line IT Support
My client is seeking a 1st or 2nd Line IT Support Technician to join their small, friendly team.
Duties to include (but not limited to):
- Providing customer support to clients
- Dealing with clients via telephone
- Building relationships through excellent customer service
- Support of all Helpdesk administration tasks
- Managing entries and data input into CRM Outlook System
- Previous experience in a similar role
- Technically-minded with good IT skills including a proficiency in Windows and Microsoft Office
- Excellent personal presentation and professional approach
- Strong communication skills (written and verbal)
On-site visits are a requirement of this role. A full, clean driving license is essential.
Sunshine Recruitment Group Ltd is an innovative, progressive recruitment consultancy where people matter. We are an equal opportunities employer and proactively support work-life balance.