Catering Shift Team Leader

Wolverhampton, West Midlands
£17,363.62 - £17,751 pa (pro rata for part-time)
26 Nov 2018
09 Dec 2018
Contract Type
Full Time

University of Wolverhampton

Hospitality and Accommodation Services

Catering Shift Team Leader

£17,363.62 - £17,751 pa (pro rata for part-time)

37 hours per week, 5 days over 7, 42 weeks per year

You will work closely with Catering Management team, to ensure the effective and efficient operation of the all the catering outlets in the University and to ensure the maintenance of very high standards of customer service and food/beverage quality at all times. 

To host small events by meeting and greeting and to lead a team of Catering Team Members, ensuring they consistently meet the required high service standards.

•             To ensure all Catering Team Members demonstrate and practice excellent standards of team work and maintain and deliver on high standards of performance within their teams.

•             To assist in any induction and training and development processes for Catering Team Members. 

•             To support and motivate Catering Team Members to ensure excellent standards of service in all catering outlets, ensuring they deliver on high standards of expectation from their teams.

•             To directly host small events, and lead a team, working with the Managers, Supervisors and Catering Team Members in those outlets to ensure consistent high standards of product and service. To maintain a positive, friendly working environment.

•             To ensure that all front of house catering equipment is maintained in a clean and operational state before and after shifts and that it is secure.

•             To assist in stock control, stock takes.

•             To personally provide a very high standard of customer service and to maintain a charismatic, presentable and calm attitude at all times.

•             To ensure the standard of information inputted into the EPOS system is accurate, Taking cash and recording sales as appropriate. Ensure safety and security of cash on a daily basis. Cashing up all tills.

Ref No: 11596

Closing date: 9 December 2018.

For more information about this post and to apply on line, go to our website

The University of Wolverhampton values a diverse workforce and welcomes applications from all sections of the community.

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