Graduate Customer Account Manager

Bell Cornwall Recruitment
Dickens Heath
£8.50 per hour
10 Nov 2018
11 Dec 2018
Contract Type
Full Time

Graduate Customer Account Manager

Job reference number: BCR/SG/6828

Location: Solihull

Job type: Temporary OR Temp to Perm options available

Remuneration: £8.50 per hour

Hours: 37.5 hours per week

Start date: ASAP!

Are you passionate about delivering 5* customer service? Are you seeking an opportunity to grow and develop within an innovative new company? If so, this could be the perfect opportunity for you!

Bell Cornwall Recruitment are enthused to be recruiting on behalf of an inventive organisation who are looking to expand their existing customer base. The company have developed a web-based application that allows customers to automatically switch utility providers. They are now seeking a team of professional yet personable candidates to carry out the following duties:

  • Contact relevant authorities and research industry data to locate customer data
  • Answer inbound calls from customers enquiring about the service
  • Respond to queries via email/web chat
  • Update customer information on the database
  • Ensure all records are accurate and up-to-date

Due to the nature of the organisation there is great potential for progression for the right person, so this is an excellent opportunity for anyone looking to transfer their customer service experience and keen eye for detail to an office-based environment.

Qualities of the ideal candidate:

  • Able to drive & in possession of their own vehicle (due to the site being difficult to access via public transport)
  • Must be committed to working on a shift pattern (9am-5pm or 11am-8pm)
  • Must be committed to working occasional weekends
  • Educated to degree level or above
  • A positive attitude
  • Excellent research skills
  • Passionate about customer service
  • Excellent telephone manner
  • Committed & loyal
  • An inclination to be proactive
  • A fast learner

If this role is of interest to you, please apply today!

Interested? Please click the 'APPLY' button now!

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(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment business. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)

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