Customer Service Advisors x10 - GBP17,000 - GBP19,000 Immediate Start Keni
We are currently recruiting for 10x Customer Service Advisor's on a 8 week temporary to permanent basis.
Monday to Friday 8.00am - 8.00pm (shift basis 8.00am-4.00pm / 10.00am - 6.00pm / 12.00pm - 8.00pm) - Saturdays on a rotational basis.
Part Time hours also available!!!
- Answer and resolve customer enquiries through different communication channels and demonstrate ownership of any problems
- Be chatty and friendly yet professional in your interactions with customers
- Resolve customer's queries at the first point of contact, liaising with other departments to ensure resolution
- Undertake operational activities relating to customer's accounts
- Ensuring all interactions with customers are compliant with company regulations
- Proactively review customer accounts when contacted, to identify and resolve problems and risk of future problems before they arise
- Take ownership of complaints and follow company procedures
- support the day to day operation of the company
- Excellent customer service skills
- Excellent and straight forward communication skills, both verbally and written
- Ability to build and maintain good relationships with customers
- must hold a full uk drivers licence
SALARY: GBP17,000 - GBP19,000 per annum
***Please note due to high volume of applications if you have had no response with in 5 working day then please assume that on this occasion you have been unsuccessful***
Job Types: Full-time, Part-time
Salary: GBP17,000.00 to GBP19,000.00 /year
- UK Drivers (Required)