Customer Service Advisors x10 - GBP17,000 - GBP19,000 Immediate Start Keni

Recruiter
Groomfield Recruitment Ltd
Location
Kenilworth
Salary
19000.00 GBP Annual + 00
Posted
06 Nov 2018
Closes
21 Nov 2018
Contract Type
Permanent

We are currently recruiting for 10x Customer Service Advisor's on a 8 week temporary to permanent basis.

Working hours:

Monday to Friday 8.00am - 8.00pm (shift basis 8.00am-4.00pm / 10.00am - 6.00pm / 12.00pm - 8.00pm) - Saturdays on a rotational basis.

Part Time hours also available!!!

THE ROLE:

  • Answer and resolve customer enquiries through different communication channels and demonstrate ownership of any problems
  • Be chatty and friendly yet professional in your interactions with customers
  • Resolve customer's queries at the first point of contact, liaising with other departments to ensure resolution
  • Undertake operational activities relating to customer's accounts
  • Ensuring all interactions with customers are compliant with company regulations
  • Proactively review customer accounts when contacted, to identify and resolve problems and risk of future problems before they arise
  • Take ownership of complaints and follow company procedures
  • support the day to day operation of the company

THE PERSON:

  • Excellent customer service skills
  • Excellent and straight forward communication skills, both verbally and written
  • Ability to build and maintain good relationships with customers
  • must hold a full uk drivers licence

SALARY: GBP17,000 - GBP19,000 per annum

APPLY NOW!

***Please note due to high volume of applications if you have had no response with in 5 working day then please assume that on this occasion you have been unsuccessful***

Job Types: Full-time, Part-time

Salary: GBP17,000.00 to GBP19,000.00 /year

Licence:

  • UK Drivers (Required)