Customer Service Administrator

Recruiter
Bell Cornwall Recruitment
Location
Solihull
Salary
£18000 - £20000/annum
Posted
01 Nov 2018
Closes
03 Dec 2018
Contract Type
Full Time
Customer Service Administrator

Job reference number: BCR/SG/6828

Location: Solihull

Job type: Full Time & Temp to Perm OR straight Permanent for the right candidate

Remuneration: £8.00 - £8.50 per hour / £18,000 - £20,000 per annum

Hours: 37.5 hours per week

Start date: ASAP!

Are you passionate about delivering 5* customer service? Are you seeking an opportunity to grow and develop within an innovative new company? If so, this could be the perfect opportunity for you!

Bell Cornwall Recruitment are enthused to be recruiting on behalf of an inventive organisation who are looking to expand their existing customer base. The company have developed a web-based application that allows customers to automatically switch utility providers. They are now seeking a team of professional yet personable candidates to carry out the following duties:

* Answer inbound calls from customers enquiring about the service
* Respond to queries via email/web chat
* Updating customer information on the database
* Ensuring all records are accurate and up-to-date

Due to the nature of the organisation there is great potential for progression for the right person, so this is an excellent opportunity for anyone looking to transfer their customer service experience to an office-based environment.

Qualities of the ideal candidate:

* Able to drive & in possession of their own vehicle (due to the site being difficult to access via public transport)
* Must be committed to working against a rota to cover between 9am-8pm, including occasional weekends
* Graduate calibre
* A positive attitude
* Passionate about customer service
* Excellent telephone manner
* Committed & loyal
* An inclination to be proactive
* A fast learner

If this role is of interest to you, please apply today!

Interested? Please click the 'APPLY' button now!

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BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful.

BELL CORNWALL RECRUITMENT

(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)