Volunteering Opportunities

Dudley, West Midlands
27 Sep 2018
23 Nov 2018
Contract Type

Citizens Advice Dudley Borough Needs You!

Volunteering Opportunities:

Location: Dudley House, Stone Street, Dudley, DY1 1NP

Citizens Advice Dudley Borough are a registered charity providing people with free information and advice to help them solve their advice issues such as benefits, debt, employment, housing, relationships etc.

Because we are growing, we have a number of vacancies for volunteers to help us deliver our services: These are:

  • Contact Centre Assessors - telephone (supporting on our telephone line)
  • Contact Centre Assessors – digital  (supporting via Email and Web-chat)
  • Information Hub Facilitators (face to face at our reception)
  • Generalist Adviser – need to be trained and working as contact centre assessor first for 6 months before conversion (unless you are already a trained advisor or gateway assessor)
  • Business support administrator (supporting our admin team)
  • Trustee (to join our current Board of Trustees)

All training and support is given. No prior experience necessary.

This is a great opportunity for everyone who has at least 1 day to spare per week for a minimum of six months (after an initial 5/10 weeks  training/induction programme, dependant on the role).

You will gain new skills and experiences that could enhance your CV, the opportunity to meet new people, and you’ll be helping our clients overcome the problems they face and make a real difference to their lives.

Citizens Advice Dudley Borough actively welcomes disabled volunteers and volunteers with health conditions, including mental health conditions and this should not be a barrier to volunteering with us.

If you want an application pack please email: Click Apply

If you want to find out more about our organisation and our fantastic opportunities visit our local website: www.citizensadvicedudley.org and the national website: www.citizensadvice.org.uk.

Closing date for all volunteering roles: Friday 23rd November, 4pm

Interviews: Wednesday 12th December.


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