Warranty Administrator

Inchcape Retail Limited
15 Aug 2018
29 Sep 2018
Contract Type
Full Time

Inchcape UK have been awarded No.1 in 'The Sunday Times Best Big Company To Work For' 2016
Do you want to join in our success?

Warranty Administrator (Mercedes-Benz Stratford-upon-Avon)

Job purpose:

The Warranty Administrator is responsible for submitting accurate warranty and goodwill claims on a daily and weekly basis, and to efficiently and accurately administer manufacturer warranty systems.

Role Requirements

To be a success in this role, you will have

* Training on Manufacturer Warranty Standards

* Computer Literate

* Previous experience of working in a warranty or insurance claims assessment role is desirable

* Experience of interpreting technical information

* Experience of working with standard forms and documentation processes

* Numerate and used to working with financial statements

Your Responsibilities

* Ensure all policy claims are quickly dealt with and customer reimbursements are correct.

* Effectively control retail dealers input/ouput claims.

* Be actively involved in costing and ensure the procedures adopted by the Workshop Controller are in line with established procedures.

* Ensure that all documentation is completed in line with the Assurance Policy

* Maintain high standards of control over displaced material returned.

* Check and clear weekly statement and query any overdue claims, or claims not paid or any discrepencies in payment.

* Prepare all warranty claims for submission for payment.

* Ensure that company standards are followed in relation to control of funds, remised, vehicles, and other company resources.

* Ensure that steps are taken to ensure safe working processes are followed and provision of H&S legislation are complied with


Warranty Administrator will receive an excellent salary, we also offer great benefits including:

22 days holiday, rising to 25 after 5 years,

Company pension scheme,

Life assurance,

Discount gym membership,

Vehicle purchase discount,

Employee Advantage - retail discounts with over 3000 retailers and Cycle to work scheme

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