Customer Service Administrator

Recruiter
Spring Recruitment Consultants
Location
Lichfield
Salary
£8.50 - £9/hour
Posted
10 Aug 2018
Closes
15 Aug 2018
Contract Type
Full Time
We are currently recruiting on behalf of our client based on the
Fradley Park Lichfield for CUSTOMER SERVICE ADMINISTRATOR.

Interviews Immediately & this position is due to start on Monday 6th
August 2018.

This role reports into the Warehouse Operations Manager and is
primarily responsible for managing own workload as well as the teams,
customer accounts, collation of data for invoicing, KPI's and other
administrative tasks as required.

Responsibilities to include;

* Production of system paperwork as required.

* Generation of customer reports as required both manually and
through the Warehouse Management System.

* KPI reports.

* Dealing with incoming and outgoing emails.

* General administrative duties as required to support the
operations.

The successful candidate should;

* have administration experience within a warehouse environment

* preferably have experience of warehouse systems but this is not
essential as training can be given

* be accustomed to dealing with fast paced environments in a calm
methodical manner with a focus on accuracy and attention to detail

* be comfortable communicating at all levels (warehouse, office
staff & customers)

* have well developed organization skills and the ability to deal
with a variety of different tasks simultaneously

* be calm under pressure, reliable and adaptable with a flexible
attitude towards hours and shift patterns

* have an attitude and general predisposition towards high levels of
customer service along with the drive and commitment to deliver
excellent customer service levels.

Working Hours: Monday - Friday between the hours of 8am-6pm.

Example: 8am-4.30pm or 9am-5.30pm

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