contract manager, contract cleaning, Redditch up to GBP23-25000 plus ca

Recruiter
Anonymous
Location
Redditch
Salary
23000.00 - 25000.00 GBP Annual + GBP23000 - GBP25000/annum 23-25k basic plus bonus +car
Posted
07 Aug 2018
Closes
04 Sep 2018
Sector
Property
Job Type
Manager
Contract Type
Permanent
KEY OBJECTIVE OF THE ROLE:

We are a well established Cleaning and Security business with a fast growing reputation as an FM business with offices UK wide.

To manage a number of cleaning contracts ensuring the delivery of a consistently high quality standard of service which meets the client specification and satisfaction, whilst meeting the business needs.

Worcester, Warwich, Redditch, Coventry

MAIN RESPONSIBILITIES:

Contract/Site Management

Ensure the cleaning specification is implemented and adhered to.

Regular client liaison: plan and implement a visitation programme to monitor standards and client satisfaction in all contracts, via the Quality Service Level Indicator procedure.

To ensure all client queries and complaints are dealt with in a timely and effective manner.

Ensure the line manager is kept fully advised of any operational difficulties, especially those, which would jeopardise the retention of the contract. Recommend, as appropriate, improvements, staffing numbers and rates that are in the best interest of the business.

To ensure that the financial performance of each contract is being controlled to the budgeted requirements. This relates to :

(a) Staffing levels and pay rates

(b) Materials and equipment

(c) Payroll completion

(d) Plan manning, equipment and material levels for periodic work.

(e) Other costs such as vehicles etc.

Maximise the level of business done within each contract by identifying additional opportunities for extension to the contract and/or additional cleaning work as well as janitorial sales.

In the case of new contracts, to ensure the required standards and specifications are established as quickly as possible