Technical Helpdesk Advisor
Technical Advisor £18,000 Permanent
Your new company
Hays are recruiting for an established company in Telford who are looking for a Technical Advisor on a permanent basis.
Your new role
You will be responsible for taking inbound technical service calls from customers and people working in the licensed trade who require immediate assistance with their equipment. As their first point of contact, you will be approachable, helpful, and provide a high level of customer service at all times. The product selection ranges from solar heat pumps and cylinders and previous experience in this area is a must. You will be assisting in installations and helping and advising customers.
What you'll need to succeed
You will need knowledge or experience of working in an installations or heating pumps background, ideally you will have some knowledge of plumbing to be able to advise the customer accurately.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.