Arden Personnel
Holberrow Green
£19,000 per annum
20 Jul 2018
01 Sep 2018
Contract Type
Full Time


Redditch • Permanent • Full Time • £19-21,000

An exciting opportunity to work for a global company based in Alcester.

The Successful Applicant for our Customer Service Administrator:

Responsible for processing customer inquiries received from customer or Sales Manager.

• Checking quotations received from the European divisions and completing commercial data.

• Posting completed quotations onto a system for electronic signature and then sending to the customer.

• Responsible for processing orders, invoicing down payments and ensuring all technical and commercial details are finalised.

• Logging commission information.

• Managing orders once placed and being responsible for the issuing of drawings, test material requests etc.

• Liaising with the Shipping department to arrange shipments.

• Being a single point of contact for the divisions in Europe and the customers.

• Maintaining quote logs and tracking inquiries and quotes.

• Maintaining the customer database for the UK & Ireland

• Preparing monthly budget reports

• Arranging travel in the UK, Ireland and Europe

• Chasing invoices.

• Mailshots

Key Skills required:

To be considered for our Customer Service Administrator role you will need to have;

• Excellent IT skills in Outlook, Excel and Word are essential SAP would be an advantage.

• Excellent administration skills

• Excellent communications skills

• Ability to priorities and multitask

• Ability to meet tight deadlines

• Ability to work under pressure

• Excellent time management

• High attention to detail

What’s on Offer?

As a Customer Service Administrator you will receive;

• A salary of £19-21,000

• Free parking

• 38 hours 08.30-17.00

• Great working environment

Apply for this role:

To apply for our Customer Service Administrator role please click the apply button. Job reference LF1406 If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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