To Work within a team environment and be responsible for ensuring that our candidates are compliant to individual client background screening requirements. To carry out specific checks and ensure that screening is complete within strict SLA's.
You will be expected to:
- To carry out screening checks that fall in to work allocation pool
- To provide support to candidates throughout the process and ensure they provide accurate data for checks to be completed within SLA
- Conduct reference checks for candidates and speak to external companies to ensure references fit within compliance standards.
- Alert Account/Operational teams to any adverse findings within candidate cases
- Ensure all work is completed within client SLA's and escalate any areas of non-compliance
- Become a super user on Experian Technology Platform, ensuring full use of automated functionality.
- Manage and maintain accurate records in accordance to client requirements
- Assist with Client Audits of candidate files as required;
- Provide reporting and statistical data as appropriate;
- Ensure own activity demonstrates company values and complies with ISO9001:2000/company standards, procedures and systems.
- Adopt & demonstrate the company's core values in the delivery of a customer-focused service.